If the words don't work, you don't pay twice.

1. What "doesn't work" means

We agree on one number before I start. If that number doesn't move, the guarantee kicks in.

I don't want "doesn't work" to be a feeling or an argument. So before any project begins, you and I write down the single metric this engagement is meant to move — your conversion rate, reply rate, click rate, or revenue per visitor, whichever actually fits what you hired me for.

That metric goes in writing, in the project brief, with the starting number recorded. There's no ambiguity later because we both signed off on the target before a word was written.

If that agreed metric hasn't improved within 14 days of delivery, the redo guarantee in Section 2 applies. You show me the data, I go back to work.

2. The redo guarantee

If the number didn't move, I rewrite the whole thing again. Free. Once.

Within 14 days of the original delivery, you can invoke one free redo. I rewrite the work that didn't perform, covering the same scope as the original engagement — same page, same emails, same deliverables we agreed on. You don't pay a cent more for it.

To invoke it, send me the data showing the agreed metric hasn't moved, to contact@boostprofits.org. I'll confirm and start the redo.

The redo is a fresh attempt at the same goal, not an open-ended revision queue. Once the redo is delivered, that attempt is final — but you're not left empty-handed even then, because Section 3 covers what happens if a second attempt still falls short.

3. The 20% loyalty credit

If the redo also misses, I take 20% off your next project. My way of owning the miss.

Copy is probabilistic, and I'd rather be honest about that than pretend every page is a guaranteed winner. So if the redo in Section 2 still doesn't move your metric, you receive a 20% credit toward your next engagement with me.

The terms of that credit, plainly:

• It's valid for 12 months from the day I issue it.
• It applies to your next project with me, one time.
• It's non-transferable — it belongs to you, not anyone you sell it to.
• It can't be cashed out for money.
• It can't be stacked on top of another discount or promotion.

So in the worst case — two honest attempts that both miss — you've had two full rewrites and you're holding 20% off the next one. That's a better outcome than a refund, and it's the one I can actually stand behind.

4. No cash refunds on delivered work

Once you've read the work, it's delivered. The remedy is the redo and the credit, not cash back.

The moment I send you the deliverables, the work is done and it's yours — in fact, the copy becomes your intellectual property the second your payment clears, as spelled out in the Terms of Service, Section 7.

Because of that, I don't offer cash refunds on delivered work. You can't un-read a rewrite or un-learn the diagnosis, and pretending otherwise would be dishonest. The redo guarantee and the loyalty credit are the remedy when results fall short — they're built to be more valuable to you than a refund would be.

This applies only to work that has actually been delivered. If nothing has been delivered yet, Section 5 governs instead.

5. Pre-delivery cancellation

Change your mind before I deliver? You get money back. How much depends on whether I'd started.

Plans change, and I'm not going to hold your money hostage for a project we both walk away from. Here's how a pre-delivery cancellation works:

• Before I've started writing: full refund. I haven't done the work, so I haven't earned the fee.
• After I've started but before I deliver: 50% refund. The half I keep covers the strategy, research, and discovery work already invested — that thinking is real work, and a lot of the value sits there.

To cancel, email me in writing at contact@boostprofits.org. The date of your email is the cancellation date I'll use to determine which case above applies.

6. What this policy doesn't override

Your right to dispute a charge with your bank stays intact. I wouldn't take it from you even if I could.

You always have the right to dispute a charge with your bank or card issuer. Card networks — Visa, Mastercard, American Express — and the platforms that process payments, like Stripe and Lemon Squeezy, give every buyer a dispute right that legally overrides anything I write in this policy.

If a genuine billing error happens — a duplicate charge, a wrong amount — email me and I'll fix it directly and fast, usually well before a formal dispute would even resolve.

7. Monthly engagements

Ongoing Partner work bills monthly. Cancel anytime; you keep access through the period you paid for.

Most of what I do is one-time project work — an Audit at $69 or a Rewrite at $149, billed once. The Partner tier is the exception: it's an ongoing engagement billed month to month.

For any monthly engagement:

• Cancel anytime, by email to contact@boostprofits.org.
• Cancellation takes effect at the end of the current billing period. You keep everything you're paying for until then.
• I don't prorate refunds for unused time inside a period you've already paid for.
• The redo guarantee in Section 2 applies to that month's deliverables, measured the same way.

8. Honest words about my limits

I don't promise dollar amounts. I promise I'll keep rewriting until it moves, or credit you toward the next try.

I won't tell you you'll make a specific number, because I'd be lying. Copy performance depends on your traffic quality, the strength of your underlying offer, your market, your pricing, your seasonality — a hundred things that live on your side of the table, not mine.

What I control is the words and the thinking behind them. So that's what I guarantee: I'll rewrite until the agreed metric moves, or I'll credit you toward the next attempt. That's a promise I can actually keep, which is exactly why it's the promise I make.